BGMG Heating and Air

1658 Clark Street Rd, Auburn, NY 13021, USA

About BGMG Heating and Air

4.1 / 5

from reviews

    B Banger
    -
    August 20, 2022

    I hired Brad a few weeks ago for a furnace issue that I had out in Fulton. He he gave me a great price to come out and take a look at it. Within a few minutes he had a diagnosed fixed and was done. Very polite. Very honest with his pricing. It was really refreshing to see that somebody actually still cares about the customer instead of treating you like a number like the big corporations do and have done for so long. It's time to bring the small businesses back to the top. I will never call anyone again for any kind of service other than Brad. I would definitely urge anyone looking for service to look into him.

    Linda Hetherington
    -
    March 10, 2022

    BGMG Heating and Air- Showed up within an hour of my call to them. I did not know what to expect but they were referred by a friend. They were friendly and professional. Brad told me that my 40+ year old furnace was done. He gave me an estimate which was much lower than I expected and had the new one installed within 24 hours of my call. Brad had to get the new furnace in Syracuse and rushed to get there and pick it up before a 4 PM closing time. It was installed on the next day, which was a Saturday. He also went to the trouble of making a few changes to my water heater at no charge, that were not up to current code. I really appreciated the honesty and concern shown to me. His charges were more than fair and were explained in detail. I highly recommend BGMG Heating. They are really great people !

    Joe Lawton
    -
    January 14, 2023

    I contacted Brad over the weekend for an unknown issue we were having with our furnace. With it being a Sunday afternoon, I was concerned we weren’t going to find someone to come out to take a look. Brad called me back promptly and I explained to him the issue and how quickly the temp was dropping, with a pregnant girlfriend and a three year old, we needed someone to come out ASAP. Within an hour of that call, Brad had his tech out to our house. Tony quickly diagnosed the issue and got our heat up and running again. He was professional, friendly and efficient. The price to diagnose and fix on an after hours day was completely reasonable and we plan to use them for future needs!

    Heather Campbell
    -
    October 28, 2022

    Brad charged us for a couple parts for our boiler we didn’t even need. Said we needed yet another part and said he would do it for free once the part came in. Never heard from him again. He didn’t return any calls, texts, or voice messages. He never kept us in the loop when he received parts or was available. We had to call or text him every single time wondering whether or not he got the part(s) in. This went on for a few weeks meanwhile the house was very chilly. Contacted another service and they promptly diagnosed the issue and they charged a lot less for labor. We didn’t need any of those new parts Brad installed. As it turns out, all we needed was a new thermostat. Do your research everyone and always get a 2nd opinion!

    Emily Conner
    -
    October 08, 2020

    Brad was very quick to come out when our furnace stopped working. The install took longer than expected and was more involved than he initially thought, but he worked late and got the new furnace installed in one afternoon. He was polite, informative and very easy to work with! We highly recommend giving him a call!!

    BGMG Heating and Air

    Our Address

    1658 Clark Street Rd, Auburn, NY 13021, USA

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