Blue Jay Plumbing and Heating
8306 N Main St, Interlaken, NY 14847, USAAbout Blue Jay Plumbing and Heating
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8306 N Main St, Interlaken, NY 14847, USAList Your Business Today!
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In my experience, this business lacks customer service and accountability of their work. I am having issues 6 months after replacing my hot water tank, pressure tank, water pump, and piping ($5k of debt all together- Blue Jay was paid very promptly after their installation). I have asked this business to come out take a look at/fix their work with zero response. A second opinion confirmed my issues are an installation issue and quoted me another $800-1,000 to fix it. Beware ladies: he will not return my phone calls or emails and prefers to only talk to my husband. Do not recommend if you have a manufactured home- they were quite rude about the space being too tight and my home being a "trailer" (it is not mobile). I am left with a lot of debt as a new, first time home owner and loudly tell people in this community not to use this plumber.
Garrett Jay is a top notch plumber. He's done extensive re-plumbing work on our 200+ year old house, off and on for the past 2.5 yrs. He's been an excellent communicator throughout the multiphase process. He and crew consistently show up on schedule, perform the work quickly, using best practices, and for a fair price. Garrett is also a good human being and nice to have around. Which matters. As a carpenter who's been working in the trades for over 25 years, having worked in 3 states and multiple foreign countries, I've witnessed quite a spectrum of talent and lack thereof. Garrett is truly top tier. Thanks for all of your great work!
Wow. Garrett is AWESOME. We first met him when he came out to help us with a drain pipe that kept backing up. He re-engineered it so it'd be less likely to clog and put in a cleanout. We had him come back to provide a roof vent for the drain, too -- solving a problem introduced by our original plumber. When we heard that he also did NG work, we were thrilled. He just finished plumbing our new NG grill and an outdoor fire bowl. He's professional, communicative, timely, and affable. You won't find a better person to work on your plumbing or heating!
Nobody likes to have to call a plumber, but I am happy to recommend Blue Jay Plumbing & Heating. Garrett and his team have done several recent plumbing jobs for me, including replacing my hot water heater when it failed. In each instance, Garrett and his team were prompt and professional, showed up when scheduled, did great work, left the place tidy, and came in at or a bit below their estimate. In addition, Garrett is an excellent communicator, returning calls and texts and discussing in detail the work that needs to be done and how it will be accomplished. I trust Blue Jay Plumbing & Heating, I am very satisfied with the work they have done for me, and I recommend them highly.
Garrett has helped me out making me a priority on so many occasions. I have also referred him to take care of my father’s boiler system every year. What I appreciate about him, he always shows up on time! We are lucky to have someone who is fair and reliable in our community. I recommend him to everyone!! Keep up the great work Blue Jay.