Blue Jay Plumbing and Heating
8306 N Main St, Interlaken, NY 14847, USAAbout Blue Jay Plumbing and Heating
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8306 N Main St, Interlaken, NY 14847, USAList Your Business Today!
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In my experience, this business lacks customer service and accountability of their work. I am having issues 6 months after replacing my hot water tank, pressure tank, water pump, and piping ($5k of debt all together- Blue Jay was paid very promptly after their installation). I have asked this business to come out take a look at/fix their work with zero response. A second opinion confirmed my issues are an installation issue and quoted me another $800-1,000 to fix it. Beware ladies: he will not return my phone calls or emails and prefers to only talk to my husband. Do not recommend if you have a manufactured home- they were quite rude about the space being too tight and my home being a "trailer" (it is not mobile). I am left with a lot of debt as a new, first time home owner and loudly tell people in this community not to use this plumber.
Nobody likes to have to call a plumber, but I am happy to recommend Blue Jay Plumbing & Heating. Garrett and his team have done several recent plumbing jobs for me, including replacing my hot water heater when it failed. In each instance, Garrett and his team were prompt and professional, showed up when scheduled, did great work, left the place tidy, and came in at or a bit below their estimate. In addition, Garrett is an excellent communicator, returning calls and texts and discussing in detail the work that needs to be done and how it will be accomplished. I trust Blue Jay Plumbing & Heating, I am very satisfied with the work they have done for me, and I recommend them highly.
Title: Exceptional Service During a Winter Emergency Rating: ⭐⭐⭐⭐⭐ We recently experienced a major setback when our on-demand hot water heater decided to call it quits. After seeing all the positive feedback from others in the Finger Lakes we reached out to Garrett Jay of Blue Jay Plumbing, and the service we received was nothing short of exceptional. Garrett was quick to respond and come up with a plan to get us back up with hot water. Despite the challenging snowy weather conditions, Garrett made it a priority to arrive promptly and ready to address the issue. He resolved the issue, came prepared with the necessary equipment and replacement parts, ensuring a seamless installation process. The hot water heater was up and running in no time, allowing us to regain a sense of normalcy in our home. I can't say enough good things about Garrett of Blue Jay Plumbing. I'd highly recommend him to anyone in need of a reliable and skilled plumber.
Garrett Jay is a top notch plumber. He's done extensive re-plumbing work on our 200+ year old house, off and on for the past 2.5 yrs. He's been an excellent communicator throughout the multiphase process. He and crew consistently show up on schedule, perform the work quickly, using best practices, and for a fair price. Garrett is also a good human being and nice to have around. Which matters. As a carpenter who's been working in the trades for over 25 years, having worked in 3 states and multiple foreign countries, I've witnessed quite a spectrum of talent and lack thereof. Garrett is truly top tier. Thanks for all of your great work!
Wow. Garrett is AWESOME. We first met him when he came out to help us with a drain pipe that kept backing up. He re-engineered it so it'd be less likely to clog and put in a cleanout. We had him come back to provide a roof vent for the drain, too -- solving a problem introduced by our original plumber. When we heard that he also did NG work, we were thrilled. He just finished plumbing our new NG grill and an outdoor fire bowl. He's professional, communicative, timely, and affable. You won't find a better person to work on your plumbing or heating!