In my experience, this business lacks customer service and accountability of their work. I am having issues 6 months after replacing my hot water tank, pressure tank, water pump, and piping ($5k of debt all together- Blue Jay was paid very promptly after their installation). I have asked this business to come out take a look at/fix their work with zero response. A second opinion confirmed my issues are an installation issue and quoted me another $800-1,000 to fix it.
Beware ladies: he will not return my phone calls or emails and prefers to only talk to my husband. Do not recommend if you have a manufactured home- they were quite rude about the space being too tight and my home being a "trailer" (it is not mobile).
I am left with a lot of debt as a new, first time home owner and loudly tell people in this community not to use this plumber.
Scott Dawson
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September 19, 2020
Wow. Garrett is AWESOME. We first met him when he came out to help us with a drain pipe that kept backing up. He re-engineered it so it'd be less likely to clog and put in a cleanout. We had him come back to provide a roof vent for the drain, too -- solving a problem introduced by our original plumber. When we heard that he also did NG work, we were thrilled. He just finished plumbing our new NG grill and an outdoor fire bowl. He's professional, communicative, timely, and affable. You won't find a better person to work on your plumbing or heating!
sandy repp
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February 22, 2024
Nobody likes to have to call a plumber, but I am happy to recommend Blue Jay Plumbing & Heating. Garrett and his team have done several recent plumbing jobs for me, including replacing my hot water heater when it failed. In each instance, Garrett and his team were prompt and professional, showed up when scheduled, did great work, left the place tidy, and came in at or a bit below their estimate. In addition, Garrett is an excellent communicator, returning calls and texts and discussing in detail the work that needs to be done and how it will be accomplished. I trust Blue Jay Plumbing & Heating, I am very satisfied with the work they have done for me, and I recommend them highly.
Nick Joseph
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January 09, 2024
Garrett has helped me out making me a priority on so many occasions. I have also referred him to take care of my father’s boiler system every year. What I appreciate about him, he always shows up on time! We are lucky to have someone who is fair and reliable in our community. I recommend him to everyone!! Keep up the great work Blue Jay.
Jay P
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January 12, 2024
Garrett and his crew are top notch. After a recommendation from a friend, I gave them a call. Not many people were willing to work during a Christmas eve plumbing emergency. Blue Jay Plumbing saved the day and I have had them back for more work since. Super knowledgeable, and honest. Certainly, a good group of people to work with. Would highly recommend!
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8306 N Main St, Interlaken, NY 14847, USA
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In my experience, this business lacks customer service and accountability of their work. I am having issues 6 months after replacing my hot water tank, pressure tank, water pump, and piping ($5k of debt all together- Blue Jay was paid very promptly after their installation). I have asked this business to come out take a look at/fix their work with zero response. A second opinion confirmed my issues are an installation issue and quoted me another $800-1,000 to fix it. Beware ladies: he will not return my phone calls or emails and prefers to only talk to my husband. Do not recommend if you have a manufactured home- they were quite rude about the space being too tight and my home being a "trailer" (it is not mobile). I am left with a lot of debt as a new, first time home owner and loudly tell people in this community not to use this plumber.
Wow. Garrett is AWESOME. We first met him when he came out to help us with a drain pipe that kept backing up. He re-engineered it so it'd be less likely to clog and put in a cleanout. We had him come back to provide a roof vent for the drain, too -- solving a problem introduced by our original plumber. When we heard that he also did NG work, we were thrilled. He just finished plumbing our new NG grill and an outdoor fire bowl. He's professional, communicative, timely, and affable. You won't find a better person to work on your plumbing or heating!
Nobody likes to have to call a plumber, but I am happy to recommend Blue Jay Plumbing & Heating. Garrett and his team have done several recent plumbing jobs for me, including replacing my hot water heater when it failed. In each instance, Garrett and his team were prompt and professional, showed up when scheduled, did great work, left the place tidy, and came in at or a bit below their estimate. In addition, Garrett is an excellent communicator, returning calls and texts and discussing in detail the work that needs to be done and how it will be accomplished. I trust Blue Jay Plumbing & Heating, I am very satisfied with the work they have done for me, and I recommend them highly.
Garrett has helped me out making me a priority on so many occasions. I have also referred him to take care of my father’s boiler system every year. What I appreciate about him, he always shows up on time! We are lucky to have someone who is fair and reliable in our community. I recommend him to everyone!! Keep up the great work Blue Jay.
Garrett and his crew are top notch. After a recommendation from a friend, I gave them a call. Not many people were willing to work during a Christmas eve plumbing emergency. Blue Jay Plumbing saved the day and I have had them back for more work since. Super knowledgeable, and honest. Certainly, a good group of people to work with. Would highly recommend!