Stack Veterinary Hospital
5092 Velasko Rd, Syracuse, NY 13215, USAAbout Stack Veterinary Hospital
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5092 Velasko Rd, Syracuse, NY 13215, USAList Your Business Today!
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I think this is one of the nicest vet facilities in this area. It’s always clean and welcoming. It always feels like you’re walking into someone’s home. The rooms are always spotless and the staff treats our animals great. We have been going to this vet for more than 20 years. We also board our dogs here and the facility is really nice. What I can tell you - both of my dogs RUN INSIDE when we arrive. When we come in for appointments they are very thorough and will answer any questions. We have never been made to feel as though they were in a rush or didn’t have time.
Dr Stack is the best! It’s obvious he loves animals. The Stack team is kind, professional, and highly skilled. They adore my dog, and prior dog, and keep an immaculate hospital. Seriously, it’s so clean. I know my fur baby is safe when boarding or grooming, and he can’t wait to go see his friends at Stack!
I am very impressed with professionalism and knowledge displayed this hospital. Our dog broke his leg and needed orthopedic surgery rather quickly. They not only accommodated us quickly but they also provided a ton of information on what they needed to do and why. Additionally after the procedure they made sure to thoroughly go over aftercare and what our dog needed for a timely recovery. Orthopedic surgery is not cheap anywhere you go but they ended up giving us a high an low quote so we could best understand the range of pricing we might expect and it actually ended up being lower than what they quoted by a little bit. In my opinion this shows integrity with their billing and that they really care about the animals in their care and the financial impact to the customers. Overall really impressed with the integrity and level of professionalism it make a stressful situation easier and get the care our dog needed.
I called it was an emergency my dogs ear is so infected the pus was unbelievable unfortunately they couldn't help. 55 years ago my childhood dog broke her leg my mother called Dr Stack (the Father) he said bring her in Mary my mom was worried about the price she was at bingo earlier that evening Dr Stack said to her give me $100 Mary and we'll call it even my mother was so happy because she happened to win that hundred dollars at bingo Dr Stack took care of my childhood dog without any questions. Now it's all about the money it's not about your pet.
We have not been going here very long yet. So far, it has been okay. Some of the members of the client care team are unfriendly and confusing, while others have been very friendly and helpful. The vet we saw seems knowledgable. It is expensive there.